Terms & Conditions


At Streamers Design, we want to ensure that you are completely satisfied with your design. Our unlimited revisions policy is designed to exceed your expectations and achieve your desired outcome. We will work tirelessly to make sure that you are happy with your design, and we won't stop until you are completely satisfied (the number of revisions will depend on your package).


We do our best to meet your requirements, and our designers do their best to fulfill your expectations. We believe in providing the best designs, and each of our designs is well-researched and well-crafted.


Your complete order will be sent to your designated account on the date specified on your Order Confirmation. You will also receive a confirmation email. The turnaround time will depend on your package, with a minimum of 2 business days required. If you require an urgent order, please contact our customer support team.


At Streamers Design, we maintain records of all finalized designs. In case of a misplaced order, we will provide you with the exact file to ensure your complete satisfaction.


Our customer support team is available 24/7 to address any concerns or queries you may have. We are committed to providing prompt and efficient assistance every time.


Please note that Streamers Design will not be responsible for any communication conducted via platforms other than "....@streamersdesign.com" or numbers not provided by us on our official website. We cannot be held responsible for any damages resulting from the use of other contact details not provided by us. We take full responsibility for all information provided through our official domains.


The number of revisions allotted to your selected package can be requested, and we will revise until your needs are met. We aim to provide the best services to our customers. If the design concepts are not changed, you will not be charged an additional price. You will receive your revised design within 48 hours. Any changes or revisions requested after the finalization of the logo designs will be treated as a new order and charged separately.


Streamers Design's refund policy will be null and void if:
  • You have chosen a special package.
  • The primary design concept has been approved.
  • You have demanded revisions.
  • The cancellation has been made due to reasons unrelated to the company.
  • The company has not been contacted for more than 2 weeks of the project.
  • Company policies have been violated.
  • Other companies or designers have been approached for the same project.
  • The creative brief is lacking in required information.
  • A complete design change has been demanded.
  • The claim has crossed the given ‘request for refund’ time span.
  • The business is closing or changing name or business.
  • Reasons such as ‘change of mind’, ‘disagreement with partner’ or other reasons that do not pertain to the service will not be subject to refund under any circumstances.
  • If a client subscribes to a service bundle and happens to be dissatisfied with a particular service, a refund will only be applicable to that particular service and 'not' the entire bundle.
  • The client will not be entitled to any refunds after 15 days from the date of purchase.
  • Services including but not limited to Social Media, SEO, Domain Registration and Web Hosting are not entitled to refunds under any circumstances.
  • In the case of websites, refunds will not be entertained once the client has approved the design and the website is sent for development.
  • A money-back guarantee will only be applicable if the initial designs are completely rejected by the client. If the said client(s) want additional design concepts and/or request amendments/modifications in the original design and request a refund (cancellation) on the placed order after this point, then Streamers Design will be entitled to deduct 33% of the total billing amount for costs incurred in delivering services, which includes processing fees and management/service charges.


To claim your refund, follow the steps below: As soon as we receive your refund request, we will respond to it at our earliest. Once the required analysis is completed, we will initiate the process. After you have received your refund, you will not have any rights to any designs submitted by Streamers Design, and the information will be submitted to the Copyright Acquisition of the Government Copyright Agencies to maintain legality.
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